How to Access and Use Your Digital Vehicle Documents in Sahel’s Mobile Wallet
Keeping paper copies of your vehicle registration and insurance certificates in the glove box is a thing of the past. With Sahel’s Mobile Wallet, you can store, access, and present your renewed documents directly from your smartphone. This guide walks you through the simple steps to manage your digital vehicle documents.
What is Sahel’s Mobile Wallet?
Sahel’s Mobile Wallet is a secure digital storage feature within the Sahel app. It allows you to keep important documents—like your vehicle registration (carte grise) and insurance certificate—in one place. These digital copies are legally valid and can be shown to authorities during traffic stops or when required.
Step 1: Accessing Your Digital Wallet
- Open the Sahel app on your smartphone.
- Log in using your registered phone number and PIN or biometric authentication.
- Tap on the “Wallet” icon located at the bottom of the home screen.
- Select “Vehicle Documents” from the menu options.
You will now see a list of your registered vehicles and their associated documents.
Step 2: Adding Your Renewed Documents
After renewing your vehicle registration or insurance, the documents are automatically added to your wallet. However, if you need to manually add a document:
- Tap the “+” button in the top-right corner of the Vehicle Documents screen.
- Choose the document type: Registration Certificate or Insurance Certificate.
- Upload a clear photo of the paper document or scan the QR code provided by the issuing authority.
- Confirm the details (vehicle plate number, expiry date) and tap “Save”.
The document will now appear in your wallet with a green checkmark indicating it is valid.
Step 3: Viewing and Presenting Your Documents
To show your digital documents during a traffic stop or at a checkpoint:
- Open the Sahel app and go to Wallet > Vehicle Documents.
- Tap on the document you need (e.g., registration or insurance).
- The document will display in full screen with a unique QR code and your vehicle details.
- Show the screen to the officer. They can scan the QR code to verify authenticity.
Tip: Ensure your phone’s screen brightness is high enough for easy scanning.
Step 4: Managing Expired or Expiring Documents
Sahel’s Mobile Wallet helps you stay on top of renewals:
- Expiry Alerts: The app sends a notification 30 days and 7 days before a document expires.
- Renewal Links: Tap the “Renew Now” button in the notification to start the renewal process directly.
- Archiving: Once a document expires, it moves to an “Archived” folder. You can still view it for reference, but it will not be valid for official use.
Common Questions
Is a digital document legally valid?
Yes. In most regions served by Sahel, digital copies of vehicle registration and insurance certificates are accepted as legal proof. Always check local regulations, but the app is designed to comply with current laws.
What if I lose my phone?
Your documents are stored securely in the cloud. Log in to the Sahel app on a new device using your credentials, and your wallet will sync automatically. You can also revoke access remotely through the Sahel website.
Can I share my documents with someone else?
Yes. Tap the “Share” icon on any document to send a secure, time-limited link via SMS or email. The recipient can view the document without needing the app.
Benefits of Going Digital
- No more paper clutter: Keep your glove box clean and organized.
- Instant access: No need to search for physical copies.
- Automatic updates: Renewed documents appear automatically.
- Secure storage: Protected by encryption and your login credentials.
Final Tips
- Keep your Sahel app updated to the latest version for best performance.
- Enable biometric login (fingerprint or face ID) for faster access.
- If you encounter any issues, use the in-app chat support or call the helpline number listed in the app’s settings.
By using Sahel’s Mobile Wallet, you save time, reduce paper waste, and always have your vehicle documents ready when needed. Start today and enjoy a smoother driving experience.